Billing

[Chan+halayna]

Hey.

I can't understand why my bill has gone up £10 nothing has changed. 

[Daniel0210]

@Chan+halayna 
In case you aren’t aware you aren’t addressing Sky Customer Services here. This is primarily a customer helps customer forum. 
A discounted deal might have ended. You would have been told the date the discounted deal was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you sort something out to your satisfaction make a note of the date it’s ending.
You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave This link https://www.sky.com/help/articles/been-overcharged may also help.