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This discussion topic is read only Discussion topic: Bill payments and service disruption

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This message was authored by: cappaj

Message posted on ‎17 Sep 2021 04:30 PM

Bill payments and service disruption

Is there any way Sky can help me with this months bill? I have lost my job and I only have £20 to pay off the bill. It's £35 in total. I am waiting on Universal Credit payment on the 1st of OCT. Is there anyway I can pay £20 now and not have the services cut off and pay the rest on 1st OCT? 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎17 Sep 2021 04:33 PM

Re: Bill payments and service disruption

Posted by a Superuser, not a Sky employee. Find out more

If you can pay the £20 then you should be OK as I understand but if you want clarification then try getting in contact with the Accessibility team at Sky who can help if you are struggling to pay Sky bills:

 

https://www.sky.com/help/articles/contacting-sky-accessibility

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This message was authored by: GD1

Message posted on ‎17 Sep 2021 04:33 PM

Re: Bill payments and service disruption

Posted by a Superuser, not a Sky employee. Find out more

@cappaj  If your services have not been restricted I would contact the accessibility team before this happens https://www.skyaccessibility.sky/

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Daniel0210

Message posted on ‎17 Sep 2021 04:34 PM

Re: Bill payments and service disruption

Posted by a Superuser, not a Sky employee. Find out more

@cappaj It would be best if you call Sky before your bill is due. If the DD failsSky will try 10 days later and if that fails restriction follows. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
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with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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