Bill has gone up unexpectedly

[Heather07]

My Bill is gone up by aprox 10 pound a month with no explanation. Can somone at sky look into this please?

Moderator note: subject of thread updated

[Daniel0210]

@Heather07 
This is primarily a customer helps customer forum so you aren’t addressing Sky Customer Services here and no one will look into it for you. 

Could a discounted deal have expired? You would have been told the date the discounted deal was ending when you originally took it out. You could compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you sort something out to your satisfaction make a note of the date it’s ending.
You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This link https://www.sky.com/help/articles/been-overcharged may also help.