This discussion topic is read only
Discussion topic: Batteries in remote
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 17 Feb 2022 05:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Batteries in remote
We're still using the batteries that came in the box for our Glass remote.
My mum, on the other hand has gone through a pair of batteries every month.
Just called Sky as this didn't seem normal and they're sending out a new remote for her.
As Glass is still new they're gathering all issues but getting support is harder and takes longer.
Sky is well aware of Glass teething issues, so hopefully they're on the case and the development teams can get out regular updates.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 17 Feb 2022 05:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Batteries in remote
In that case mine, my dads and my sisters remotes are all faulty.
Iv had to change the batteries 3 times since launch, I use the same batteries (Duracell) that sky suppplied.
I can sort of understand though as it's detecting movement, lighting up keys and using Bluetooth including excessive voice requests.
Message posted on 17 Feb 2022 06:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Batteries in remote
Since launch I have gone through 1 set of batteries. Not a heavy user but tbh I don't think it's that bad. But my old remote would go a good 12 months or so.🤷🏼♂️
Been with Sky 23 years and love tech.
Check out my Sky Glass videos to date.
https://youtube.com/playlist?list=PLmDpCnlZ47kNmWGyS6UpR2U9FbTI-sa7S
Message posted on 17 Feb 2022 06:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Batteries in remote
Did the old remote have light up keys, motion detection and a increased reliance on the voice search?
Message posted on 17 Feb 2022 06:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Batteries in remote
That's a good shout with light up keys.
Motion detection don't use remote surely.
my old remote had voice search and used a lot tbh.😁
Been with Sky 23 years and love tech.
Check out my Sky Glass videos to date.
https://youtube.com/playlist?list=PLmDpCnlZ47kNmWGyS6UpR2U9FbTI-sa7S
Message posted on 17 Feb 2022 06:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Batteries in remote
You'd think it would make much sense on the Eco-kudos front to have USB rechargable remotes, or introduce a dock that connects into the USB socket on the TV that you can drop a remote into and have it recharge via some contact method or Qi or similar.
Message posted on 17 Feb 2022 06:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Batteries in remote
Glass 2.0 maybe?! @FMUK
Message posted on 17 Feb 2022 07:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Batteries in remote
I'll definitely be trading in for the next improved version
Message posted on 17 Feb 2022 10:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Batteries in remote
My Mum tends to use the hello sky command instead of the remote button.
She watches a lot more of ITV, BBC, and Channel4 than we do but she lives alone too.
When there's this disparity between her remote and ours then it's like the remote is just draining battery when not being used too.
Message posted on 18 Feb 2022 08:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Batteries in remote
Yes, odd. Still using the original batteries in the Glass remote after 3 months, but the batteries in the Puck remote give up within a matter of, weeks - 3 replacements so far, so 4 sets in all.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page