Artur gorski

[GoralArtur]

hello I have a problem because I paid the 54 f bill in my previous account with you, can you return my money

[GD1]

@GoralArtur  You are not talking to Sky, this is a customer helps customer forum.  You will need to call Sky.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[Daniel0210]

@GoralArtur 
In case you aren’t aware, you aren’t talking to Sky Customer Services here. This is primarily a forum for customers to help other customers. There will be no automatic contact from Sky as the result of your post on here.
Automatic refunds could take six weeks from the last day of your service connection and goes to the payment method on file if it’s still active. If you call Sky they can manually process the refund in 3-5 working days.