Anyonelse have to reboot the main sky q box every couple of days?

[pmb83]

My sky q box needs resetting every couple of days and I've heard the fan making a noise a few time gone on for about a month now. Anyone else had this issue? I reboot it once after a signal message and then its fine with strong signal.

[Rhonny]

@pmb83

What signal message are you getting? If it's a black screen with No Signal then it's a TV issue (you're not showing the correct input that Sky Q is connected to).

If it's a signal message on Sky's blue screen then it does sound like the box playing up. If so, go down to Settings but don't press Select. Instead type 0 0 1 Select to open the hidden menu. From there you can Reset Settings (you won't lose any recordings or preferences) which takes about 20 minutes. See if that helps sort things out.