Anyone else having their call to Sky disconnected during the call?

[MsEsme]

An engineer visited this morning to install the satellite dish - can't get a signal, so now have to revisit what the options are. I have been calling any number that I can find but the call is disconnected when I get to the password step - doesn't matter which number it happens on each one. Personally I would prefer a chat option as just don't want to spend time making call after call to no avail. 

Anyone else having issues today (Oct 19)?

[Mark39]

I'm not aware of any particular problem today. Are you using an authorised number? Try the number from the 'need more help' dropdown at the bottom of this page: https://www.sky.com/help/home

An alternative, if there are signal issues, might be Sky Glass which is delivered via broadband rather than a satellite dish: https://www.sky.com/glass