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This discussion topic is read only Discussion topic: Activate

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This message was authored by: Keitho88

Activate

Can u  Please activate my Internet now thanks [removed]

 

Moderator note: removed personal details

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This message was authored by: Daniel0210

Re: Activate

Posted by a Superuser, not a Sky employee. Find out more

@Keitho88 

Has your broadband service been restricted?
If so, before reinstating your services Sky will require payment in full and also the setting up of a new continuous payment method. If your payment is two or more weeks overdue you will also have to pay the next bill as well.
Depending on your previous payment history you may be able to pay all but £25 which will then be added to your next bill (although this doesn’t apply for a Sky Mobile restriction). Sky don’t allow payment plans (except on a legitimately closed account) or promises to pay.
Once your payment has cleared and is in Sky’s account your services should be reinstated, although this may take longer over a weekend.
When your services are restricted any attempt at ringing Sky is likely to prompt you to pay what is owed first.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: Activate

Posted by a Superuser, not a Sky employee. Find out more

Are you a new customer to Sky @Keitho88 or has your services been suspended due to non payment of a bill, if you can reply and provide some more detail we can try to help you.

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