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Discussion topic: Activate
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Message posted on
11 May 2022
12:32 PM
- last edited:
11 May 2022
01:30 PM
by
Chloe-W22
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Activate
Can u Please activate my Internet now thanks [removed]
Moderator note: removed personal details
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Message posted on 11 May 2022 01:32 PM
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Re: Activate
Has your broadband service been restricted?
If so, before reinstating your services Sky will require payment in full and also the setting up of a new continuous payment method. If your payment is two or more weeks overdue you will also have to pay the next bill as well.
Depending on your previous payment history you may be able to pay all but £25 which will then be added to your next bill (although this doesn’t apply for a Sky Mobile restriction). Sky don’t allow payment plans (except on a legitimately closed account) or promises to pay.
Once your payment has cleared and is in Sky’s account your services should be reinstated, although this may take longer over a weekend.
When your services are restricted any attempt at ringing Sky is likely to prompt you to pay what is owed first.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 11 May 2022 01:34 PM
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Re: Activate
Are you a new customer to Sky @Keitho88 or has your services been suspended due to non payment of a bill, if you can reply and provide some more detail we can try to help you.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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