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Discussion topic: two step verification

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This message was authored by: CB1961

two step verification

Does anyone have any problems with the two step verification?  Mine is set up to send a code to my mobile, I've checked that they have my number correct and they have but despite pressing send code and resend repeatedly no code is ever received.

 

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This message was authored by: DaveDrizen

Re: two step verification


@CB1961 wrote:

Does anyone have any problems with the two step verification?  Mine is set up to send a code to my mobile, I've checked that they have my number correct and they have but despite pressing send code and resend repeatedly no code is ever received.

 


No problem with mine in fact when I go on to a Sky service after logging on I presented with screen for two step verification code and it sent to my mobile automatically with having to press any buttons in fact on screen. You only need to press a button to resend the code if it not received it

In fact I have to put in a two step verification code to access this forum if you have got in by just your login and password it look like  your two step verification can not have been activated.

This message was authored by: caesarome

Re: two step verification

Posted by a Superuser, not a Sky employee. Find out more

@CB1961 

Make sure your mobile number on your account is correct and that these verification texts are not in the spam section on your messaging app.

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