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Discussion topic: trying to move home but saying i must clear my oustanding balance

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Avatar for leeroy42
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This message was authored by: leeroy42

Message posted on ‎15 Nov 2024 10:39 AM

trying to move home but saying i must clear my oustanding balance

i cleared my oustanding balance and still cant start the process of moving address online, cant get hold of anyone on a phone.

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎15 Nov 2024 10:41 AM

Re: trying to move home but saying i must clear my oustanding balance

Posted by a Superuser, not a Sky employee. Find out more

@leeroy42 

Were your Sky Q services restricted due to a missed payment? If so have you set up a new continuous payment method? 


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