Hi
I have received an email to say that my payment has been declined. This may be because my card had a fraudlent payment over christmas and I had to get a new card. I have called various numbers but no one can help me. I have called customer service number but they keep asking for my last 4 digits of my card that I no longer have and I have tried to log into my account to do this but it says my account is not linked but everytime I try to do this it won't let me and I have had to change my password. I have been trying to do this now for about an hour. All I want to do is make a payment and change bank details this is very frustrating. If I do not get help with this I will have no choice but to go else where as i need the broadband for my work please help me
