Discussion topic: suspended account

This message was authored by: Snugs02 · ‎09 Nov 2024

my account has been suspended. I have cleared the balance and need to set up a recurring payment but everytime I try to do this I get told something has gone wrong please try again later. I cant get through to anyone to help me and Sky virtual assistant is no help at all.

This message was authored by: Mark39 · ‎09 Nov 2024

Try a different browser.

This message was authored by: SKY1992bf · ‎09 Nov 2024

Or put browser into incognito private mode

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: caesarome · ‎09 Nov 2024

@Snugs02

If the Above two suggestions dont work then you should still be able to call Sky about this.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: suspended account

suspended account

All Replies

Re: suspended account

Re: suspended account

Re: suspended account

Was this discussion not helpful?

Search Sky Community

Start a new discussion