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This discussion topic has been answered Discussion topic: stopping sky cinema

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This message was authored by: Bigbeames

stopping sky cinema

Can we downgrade sky cinema by email or chat?


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This message was authored by: MightyQuinn Answer

Re: stopping sky cinema

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bigbeames   Email - No, Chat - Yes. That is if it is not in minimum term or bundled with other discounts.

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This message was authored by: MightyQuinn Answer

Re: stopping sky cinema

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bigbeames   Email - No, Chat - Yes. That is if it is not in minimum term or bundled with other discounts.

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This message was authored by: Daniel0210

Re: stopping sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@Bigbeames 
To remove part of your TV package you need to contact Sky giving the standard 31 days notice. If you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling in using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


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