This discussion topic has been answered Discussion topic: stopping sky cinema
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Message posted on 03 Mar 2026 04:39 PM
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Can we downgrade sky cinema by email or chat?
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Message posted on 03 Mar 2026 04:46 PM
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Hi @Bigbeames Email - No, Chat - Yes. That is if it is not in minimum term or bundled with other discounts.
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Message posted on 03 Mar 2026 04:46 PM
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Hi @Bigbeames Email - No, Chat - Yes. That is if it is not in minimum term or bundled with other discounts.
Message posted on 03 Mar 2026 04:48 PM
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Re: stopping sky cinema
@Bigbeames
To remove part of your TV package you need to contact Sky giving the standard 31 days notice. If you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.
You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling in using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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