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Discussion topic: statement more than owed

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Message posted on ‎21 Jan 2026 03:47 PM

statement more than owed

it says that i owe £297 on my account but i only owe 11 months payments @£24.75 (£272.25) why is this

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Message posted on ‎21 Jan 2026 04:06 PM

Re: statement more than owed

Posted by a Superuser, not a Sky employee. Find out more

@anthonywragg 

Unless it's exactly 11 months it may include a part month til your next bill. 


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Message posted on ‎21 Jan 2026 04:16 PM

Re: statement more than owed

Posted by a Superuser, not a Sky employee. Find out more
@anthonywragg wrote:

why is this

Hi @anthonywragg   I afraid that you are only asking other customers. Please see Welcome below.

Welcome to the Sky Community Forum

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Message posted on ‎21 Jan 2026 04:19 PM

Re: statement more than owed

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@anthonywragg 

To see what is left to pay go to your "My Payments" section here:
https://www.sky.com/myaccount/mobile/device/x/payments

 

This should be what you still owe against the device.

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This message was authored by: anthonywragg

Message posted on ‎21 Jan 2026 09:03 PM

Re: statement more than owed

It's say 11 payments left @£24.75 that doesn't add up to £297 no part months 

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Message posted on ‎21 Jan 2026 09:08 PM - last edited: ‎21 Jan 2026 09:10 PM

Re: statement more than owed

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Hi @anthonywragg   Either way, only Sky can help you. Just guessing,  perhaps £25 admin fee.

Welcome to the Sky Community Forum

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Message posted on ‎21 Jan 2026 10:10 PM

Re: statement more than owed

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@anthonywragg 

Where are you getting the £297 figure from ?

 

When it your next bill due to be paid ?

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