returned equipment

[Ashleygggffrr]

I returned my equipment but have been sent another return box.  I have not had an emaol confirmation saying that the equipment has been return, but it was many weeks ago.  What happens now

[LJB-C]

Hi there @Ashleygggffrr, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141