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Discussion topic: request a refund as discussed on the phone
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This message was authored by: Sarabjeet
Message posted on 12 Jul 2024 07:30 PM
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request a refund as discussed on the phone
hi I spoke to sky advisor & been told refund of sky broadband will be reflected in next month bill why am I being charged 60 quid as I gave a notice period 31st may
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Jul 2024 07:33 PM
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Re: request a refund as discussed on the phone
Billing continues right up to the day you leave so if you gave 14 days notice to leave then did you get an conformation that the request had been acted upon as they usually do send you an email so did you receive this because if you didn't then your account might not have been cancelled so have you called and asked them about this ?
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