Account Restricted

[Mich+p]

I rang yesterday and idid a couple promise to pay my phone bill on 17  a d the lady told me I would.no be cut off as I promised to pY 

[caesarome]

@Mich+p 

You were wrongly informed as you have now discovered as Sky do not and have never done promises to pay so the bottom line is if a bill isn't paid then services will be restricted as you have discovered so the only way to get everything back is to pay the bill in full and to setup a monthly payment method on your account.