refund

[AndzelikaKomsa]

Payed upfront 58 eurod did not sign the contact online and did not recive a refund?

[Daniel0210]

@AndzelikaKomsa 

Was this for a mobile / tablet? 

[AndzelikaKomsa]

for a mobile. 

[Daniel0210]

@AndzelikaKomsa 
Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky Ireland  to chase it up.

[AndzelikaKomsa]

Thank you Daniel. Do you know if I can apply the payment to a new order?  or I will have to pay again 

[Daniel0210]

@AndzelikaKomsa 

I believe you'd have to,pay again as it woukd be another contract. And, you'd be credit checked again.