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Discussion topic: phone call from sky

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This message was authored by: MccluskeyMF

phone call from sky

Just had a call from  sky asked about reducing my bill , ok  can you confirm  Yr post code , then he hangs up ? This is not the frist  time this has happened. 

 

Michael
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This message was authored by: Daniel0210

Re: phone call from sky

Posted by a Superuser, not a Sky employee. Find out more

Probably a prelude to a scam. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: phone call from sky

Posted by a Superuser, not a Sky employee. Find out more

@MccluskeyMF wrote:

Just had a call from  sky asked about reducing my bill ,

 


@MccluskeyMF 

That is highly likely to be a scam as they will offer you something like a 40% discount then they will ask for your login details so they can order a phone or tablet from it that you would then be paying for. 

 

Next time you get such a call just hang up without talking to them.

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This message was authored by: Daniel0210

Re: phone call from sky

Posted by a Superuser, not a Sky employee. Find out more

@MccluskeyMF 

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll likely be a scam call. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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