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Discussion topic: paying my bill

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This message was authored by: welshlad000

paying my bill

i am trying to pay my bill from outside the uk so cant call sky but the payment never goes through need help

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This message was authored by: mikealanr

Re: paying my bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @welshlad000 

 

Unfortunately we are fellow subscribers not Sky support.

 

Are you trying to pay via the online service: https://www.sky.com/help/articles/make-a-payment

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: welshlad000

Re: paying my bill

Yes I am but does never work

This message was authored by: Daniel0210

Re: paying my bill

Posted by a Superuser, not a Sky employee. Find out more

@welshlad000 

Have you not got a direct debit or continuous card payment set up as is stipulated in the T's and C's? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Sky customer since 2001
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