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Discussion topic: new costomer

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laura862
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This message was authored by laura862 This message was authored by: laura862

new costomer

‎21 Feb 2024 07:33 PM

i ordered today as a new costomer got all the details of the instalation and the times paid for it was really happy then got home to a email saying it was cancelled but i didnt do anything 

 

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caesarome
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Re: new costomer

‎21 Feb 2024 07:35 PM

Posted by a Superuser, not a Sky employee. Find out more

@laura862 

What did you order ?

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laura862
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Re: new costomer

‎21 Feb 2024 07:55 PM

gigafast 900 and wifi max

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caesarome
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Re: new costomer

‎21 Feb 2024 07:59 PM

Posted by a Superuser, not a Sky employee. Find out more

In that case it is worth you calling Sky to find out what has happened and for why.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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laura862
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Re: new costomer

‎21 Feb 2024 08:02 PM

im not good on the phone 

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caesarome
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Re: new costomer

‎21 Feb 2024 08:05 PM

Posted by a Superuser, not a Sky employee. Find out more

Do you have a X (twitter) or Facebook Messenger account as you can contact Sky via these as there are links at the bottom of the page to them.

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