my account

[Metterz]

I would like to discuss my account with someone.

Last month i spoke to an adviser to update my account, cancel sky movies, ask about slimmimg down sky sports, getting sky internet and generally updating my account etc.

i struggled to understand the gentleman, he hasnt taken off sky movies and im still paying for it !!!

great customer service for a sky v i p of 21 years +

do sky have a UK call center ?

[Daniel0210 · Accepted solution]

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@Metterz wrote:

do sky have a UK call center ?

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@Metterz 

They do but when you call Sky you will automatically be placed with the next available agent regardless of where they are based. 

Is Sky Cinema still shown on future bills? 

[caesarome]

You are only taking to other Sky customers on here but we can try to help, as you have to give 31 days notice to cancel a package billing does continue as normal so what date did you call Sky on and what is your billing date ?

[Mark39]

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@Metterz wrote:

do sky have a UK call center ?

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More than one, I think.