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Discussion topic: literally nothing is working

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This message was authored by helpme3343 This message was authored by: helpme3343

literally nothing is working

I am trying to get sky broadband. they said the engineer would come next thursday. I want to reschedule for a later date. I made an account on the website, but literally nothing in the account works. I cant check when the engineer is coming, i cant reschedule, everything i click on goes to error.

 

i tried to call up customer support, impossible to speak to a human.

 

its incredibely frustrating. is there at least some email address i can use to ask my questions?

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This message was authored by caesarome This message was authored by: caesarome

Re: literally nothing is working

Posted by a Superuser, not a Sky employee. Find out more

@helpme3343 wrote:

i tried to call up customer support, impossible to speak to a human.

 


It shouldn't ben if you stay on the line long enough and say nothing when asked questions by the bot.

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