i left sky last month and my account is in credit. how to reclaim

[Pgarret09]

I cancelled sky in june as they dont really do loyalty.  my account is in credit. How do i reclaim this money 

[Mark39]

Contact Sky and they'll refund it within 5 days.

You can either call, or use one of the options here: https://helpforum.sky.com/t5/Account-Billing/Want-to-private-message-Sky/ba-p/4895295

[Pgarret09]

I have tried calling but wait time is soo bad. The link you posted for help does not show the options to get in touch . it might be because i was with sky ireland but clicking on all the different headings foe accont and billing etc just sends me on a merry go round with no outcome 

[Mark39]

Did y9u try the Facebook and Instagram links?

[Daniel0210]

@Pgarret09 
These are the current methods for contacting Sky. (Depending on your reason for making contact some methods will be more appropriate than others) …

🟣 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟣 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟣 Sky Assistant should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟣 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

Note As you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required.