22 Jan 2025 12:54 PM
ive been called from number +44 20 4
telling me account is half price from next month tv/broadband and phone, my password had been changed on my account also
22 Jan 2025 01:53 PM - last edited: 22 Jan 2025 01:54 PM
Posted by a Superuser, not a Sky employee. Find out more@ALEXGILL Did you give them any info over the phone as this was likely a scam caller.
You will need to call Sky to secure your account with a telephone password.
You can chage the password on your Sky online account assuming your e ail address has not been changed by the scammers https://skyid.sky.com/resetpassword/
22 Jan 2025 03:34 PM
Posted by a Superuser, not a Sky employee. Find out moreAlso see here: https://www.sky.com/help/articles/account-takeover
If it's quite likely an expensive phone will now arrive and the scammers will try and collect it.
If any such unexpected phone arrives then ensure you only return it to Sky after speaking to them.
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