Discussion topic: email from sky
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Message posted on 18 Aug 2025 11:14 AM
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email from sky
Has anyone else received an email from sky saying they are sorry to see you go, when you havent signed up with anyone else.
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All Replies
Message posted on 18 Aug 2025 11:21 AM
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Re: email from sky
If it's in relation to your broadband service, I'd give Sky a call. It may be an error.
Message posted on 18 Aug 2025 11:35 AM
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Re: email from sky
If it's for broadband someone may have supplied an incorrect postcode or an incorrect house number when applying so as @Mark39 states give Sky a call to confirm you're not cancelling.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 20 Aug 2025 05:08 PM
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Re: email from sky
Have you had any cold callers from a new BB supplier in your area? Perhaps they marked your address as wanting to join.
We had one several months ago - Brsk I believe - they signed us up as wanting to join even though I mentioned several times we weren't interested, received an email from Virginmedia says sorry to see you go.
I don’t work for Sky.
If I have helped then please leave a like.
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