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Discussion topic: email from sky

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This message was authored by: kc691

email from sky

Has anyone else received an  email from sky saying they are sorry to see you go, when you havent signed up with anyone else.

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This message was authored by: Mark39

Re: email from sky

Posted by a Superuser, not a Sky employee. Find out more

If it's in relation to your broadband service, I'd give Sky a call. It may be an error.

This message was authored by: Daniel0210

Re: email from sky

Posted by a Superuser, not a Sky employee. Find out more

@kc691 

If it's for broadband someone may have supplied an incorrect postcode or an incorrect house number when applying so as @Mark39 states give Sky a call to confirm you're not cancelling. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: twilight+princess

Re: email from sky

Posted by a Superuser, not a Sky employee. Find out more

Have you had any cold callers from a new BB supplier in your area? Perhaps they marked your address as wanting to join.
We had one several months ago - Brsk I believe - they signed us up as wanting to join even though I mentioned several times we weren't interested, received an email from Virginmedia says sorry to see you go.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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