credit refund

[badboy123]

sky refund

[MightyQuinn]

Hi @badboy123   Why? Either way you will have to contact Sky by telephone or multimedia.

[Daniel0210]

@badboy123 
We could normally escalate this to Sky via their Messaging Team but unfortunately the process is currently switched off and will be for a 2-3 weeks. You will need to call Sky and speak to an agent.

[caesarome]

@badboy123 

You can contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.