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Discussion topic: Remove Sky sports

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This message was authored by: Minaxi1

Remove Sky sports

Hi I have been trying to remove sky sports on my app for a few weeks now... this has now been charged to me and I'm not happy please remove this 

my name !!!

it is so easy to add but when it comes to remove you can't... this is a scam I have been trying to do this before the promo ran out. In June ...I would like a refund of £33 as this is unfair and a scam. Please do this action straight away. Just removed my personal detail from this ???? I'm getting so frustrated 
you need these details but it says don't share what the hell.

 

 

 

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This message was authored by: caesarome

Re: Remove Sky sports

Posted by a Superuser, not a Sky employee. Find out more

@Minaxi1 

As we are customers here you will have to contact Sky about this.

 

You can contact Sky via social media:


https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

 

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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This message was authored by: MightyQuinn

Re: Remove Sky sports

Posted by a Superuser, not a Sky employee. Find out more

Hi @Minaxi1   Please see Welcome to the Sky community below. This is not Sky customer services.

This message was authored by: Daniel0210

Re: Remove Sky sports

Posted by a Superuser, not a Sky employee. Find out more

@Minaxi1 

You will need to give 31 days notice to cancel it so it won't be right away. Sky won't refund you as they'll believe you wanted to keep it and pay the subscription as you hadn't cancelled it until now. 


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