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Discussion topic: cost increase for broadband and sky talk

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This message was authored by Roger111 This message was authored by: Roger111

cost increase for broadband and sky talk

Can someone please explain why the bills are going up by 20%?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: cost increase for broadband and sky talk

Posted by a Superuser, not a Sky employee. Find out more

@Roger111 

Annual price increase which happens each April 1st. Once you get your individual email or letter outlining your increases you can cancel Broadband/Talk within 30 days penalty free. This doesn't apply to TV subscriptions. 

For Sky Talk tariff charges increase on April 1st whilst non inclusive call charges increase in May. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Roger111
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This message was authored by Roger111 This message was authored by: Roger111

Re: cost increase for broadband and sky talk

Thank you Daniel, I am well aware prices increase every April. Why is it 20% though I seems excessive to me! is there any justification?

This message was authored by Mark39 This message was authored by: Mark39

Re: cost increase for broadband and sky talk

Posted by a Superuser, not a Sky employee. Find out more

@Roger111 wrote:

Thank you Daniel, I am well aware prices increase every April. Why is it 20% though I seems excessive to me! is there any justification?


Sky's percentage increase is applied to the standard, gross  price, not the discounted price you may be paying. Sky's average gross increase is less than 7%.

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