contract issue

[fat2]

I have been a customer for 10 years, I sign a contract for 29£ for 18 months, and at the end, without my knowledge, they increase the bill to 32£ after 2 months, and the same conversation every year.

[Daniel0210]

@fat2 

Unless there are extra charges for example - non inclusive landline calls made on a Sky Talk package the bills should only go up for two reasons;

1. the annual price increase (normally April but some customers are seeing this in July/August this year)
2. discounts ending or a combination of both.

View the breakdown of your most recent bill and see where the extra £3 factors in.