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Discussion topic: contract issue

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This message was authored by: fat2

contract issue

I have been a customer for 10 years, I sign a contract for 29£ for 18 months, and at the end, without my knowledge, they increase the bill to 32£ after 2 months, and the same conversation every year.

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This message was authored by: Daniel0210

Re: contract issue

Posted by a Superuser, not a Sky employee. Find out more

@fat2 

Unless there are extra charges for example - non inclusive landline calls made on a Sky Talk package the bills should only go up for two reasons;

 

  1. the annual price increase (normally April but some customers are seeing this in July/August this year)
  2. discounts ending or a combination of both.

View the breakdown of your most recent bill and see where the extra £3 factors in. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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