complaint

[Norris2]

I have been a customer since 1990 and have now ended my account becuase Sky left me without tv broadband and landline for 5 weeks.Despite numerous calls they would not send an engineer or replacement router.They were totally incomprtemt and then have now sent me a Termination Charge.Norris 2

[PandJ2020]

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@Norris2 wrote:

now sent me a Termination Charge.

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If you cancelled whilst subject to a minimum term then an early termination charge may well apply.

We're other customers here.  If you want to complain then you need to contact Sky: https://www.sky.com/help/articles/how-to-make-a-complaint

[Mark39]

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@Norris2 wrote:

....Sky left me without tv broadband and landline for 5 weeks.Despite numerous calls they would not send an engineer or replacement 

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I suspect there's some detail there that you're not giving us.