Discussion topic: changing account to a joint one
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Message posted on 09 Feb 2025 12:52 PM
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changing account to a joint one
I would like to change the sky account to a joint one to include my wife (im not getting any younger). She is worried about trying to sort things out if im no longer here - Is this possible.
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Message posted on 09 Feb 2025 12:58 PM - last edited: 09 Feb 2025 12:59 PM
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Re: changing account to a joint one
Unfortunately not. All accounts have one account holder. (But can transfer in some circumstances that you mention)
Message posted on 09 Feb 2025 01:55 PM
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Re: changing account to a joint one
Hi @FE56UKP You can add her as an additional user by logging on to My Sky and choosing My Details.
Message posted on 09 Feb 2025 02:00 PM
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Re: changing account to a joint one
@FE56UKP wrote:
I would like to change the sky account to a joint one to include my wife (im not getting any younger). She is worried about trying to sort things out if im no longer here - Is this possible.
The best thing to do is to set up a telephone password with Sky and give the details to your wife. She can then call on your behalf and give Sky instructions on most things, but she won't be able to cancel. Only the accountholder can do that.
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