cancelation

[fred221]

Hi I cancelled my tv subsciption via sky online chat. I was given a date of 5.11.24 for end of service. service is still active and i can find no record of cancellation on my sky. is there a record of online chats somewhere?

[caesarome]

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@fred221 wrote:

is there a record of online chats somewhere?

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I don't think there is so I would call Sky instead about this.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.