cancel sky cinema as I didn't sign up for it

[Harriet99]

I was signed up to sky cinema by an engineer and was told I would get an email to cancel it. I have not received an email like this and I'm going around and around on the website without being able to get to do what I'm asking for. The online assistant is completely useless. I can't find a phone number as again on the website it doesn't give me the answer i need. Sky sort it out - you used to be a good company to deal with but I'm close to cancelling

[Annie+UK]

This forum is primarily customer-to-customer help

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below:

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

[Daniel0210]

@Harriet99 
To remove this you will need to contact Sky and give 31 days notice. Also make sure cancellation of a certain add-on doesn’t cancel another discount. 

[caesarome]

@Harriet99 

You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

https://www.sky.com/help/articles/cancel-sky-tv

Select "Yes, I still need help" at the bottom of the page.