appalling service

[clare109]

I have been on the phone for over an hour and three quarters, trying to renew my contract. 

Passed from one department to another and then back again. 

Please improve your answering timescale or hire additional staff to cope with the demand. 

NOT IMPRESSED

[Mark39]

Just so you know, we're predominantly a customer Community.

Feel free to raise a complaint direct to Sky: https://www.sky.com/help/articles/how-to-make-a-complaint