Discussion topic: app says bill has been paid yet the money hasnt left my bank account

This message was authored by: viniboi9 · ‎17 Oct 2023

im just wondering when they will take the money from my account and im a bit confused

This message was authored by: Wyman96 · ‎17 Oct 2023

Mine has said the same, I have recently done a bank switch and think maybe the reason as can't see that direct debit on my new bank account.

This message was authored by: caesarome · ‎17 Oct 2023

@viniboi9

Your bank account should update within the next 24 hours or so if Sky have said the funds have been taken.

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This message was authored by: Wyman96 · ‎17 Oct 2023

My bill was supposed to be taken on the 14th but still nothing as of yet?

This message was authored by: Daniel0210 · ‎17 Oct 2023

@Wyman96 wrote:

My bill was supposed to be taken on the 14th but still nothing as of yet?

@Wyman96

Your bill payment fell on a Saturday. Payments aren't processed at the weekend or on a bank holiday. I would expect it'll be done today.

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This message was authored by: Wyman96 · ‎17 Oct 2023

Knew payments wouldn't be taken on Weekend but thought would be taken next working day. Strange. I'll keep an eye 🤷🏻‍♂️

This message was authored by: SKY1992bf · ‎17 Oct 2023

@Wyman96 The fact that you can't see the dd via online banking could also be factor in payment yet to be taken

when did the switch complete

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This message was authored by: Wyman96 · ‎18 Oct 2023

Switch completed about a week before. When I try to amend payment method on app it comes up with an error. If I click make a manual payment it says 0 balance to pay.

Discussion topic: app says bill has been paid yet the money hasnt left my bank account

app says bill has been paid yet the money hasnt left my bank account

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Re: app says bill has been paid yet the money hasnt left my bank account

Re: app says bill has been paid yet the money hasnt left my bank account

Re: app says bill has been paid yet the money hasnt left my bank account

Re: app says bill has been paid yet the money hasnt left my bank account

Re: app says bill has been paid yet the money hasnt left my bank account

Re: app says bill has been paid yet the money hasnt left my bank account

Re: app says bill has been paid yet the money hasnt left my bank account

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