23 Jan 2025 06:30 PM
I've renegiated my charges with Sky and at the end of the call I was told there was a £10 Broadband Admin Fee.
I said I wasn't happy to pay this and the manager waived the amount for me.
I have now been charged this on my invoice
Why is a persons word not kept these days?
23 Jan 2025 06:32 PM - last edited: 23 Jan 2025 06:35 PM
Posted by a Superuser, not a Sky employee. Find out moreYou will have to call Sky and get them to listen back on your original call. Firstly though have you checked your future bills to see if it's been reimbursed as a credit?!
23 Jan 2025 07:15 PM
How come the webchat is never available....
23 Jan 2025 07:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@Daniel0210 wrote:
Firstly though have you checked your future bills to see if it's been reimbursed as a credit?!
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