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Discussion topic: additional user unable to change password

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This message was authored by: schwoop80

additional user unable to change password

Hi, my additional user on my account can not change there password, in the account page there is a button for a password change but it does nothing at all.

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This message was authored by: caesarome

Re: additional user unable to change password

Posted by a Superuser, not a Sky employee. Find out more

@schwoop80 

Can the additional user try a different web browser or even a device to try this ?

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This message was authored by: schwoop80

Re: additional user unable to change password

hi, weve tried it on an android and iPhone, and laptop.  All are the same.

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This message was authored by: schwoop80

Re: additional user unable to change password

hi, tried that, exactly the same result.

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