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Discussion topic: additional payment on sky bill

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This message was authored by Looney+mooney This message was authored by: Looney+mooney

additional payment on sky bill

I have paid an additional payment on my sky bill, will that come off next month's bill?


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: additional payment on sky bill

Posted by a Superuser, not a Sky employee. Find out more

@Looney+mooney wrote:

I have paid an additional payment on my sky bill, will that come off next month's bill?


If it appears as a credit on your account then it would be used to the next bill that is generated and this happens 14 days before it is due to be paid.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: additional payment on sky bill

Posted by a Superuser, not a Sky employee. Find out more

@Looney+mooney 
If you have a continuous payment method set up you should never need to make a manual payment. A credit will appear on your account for the amount you have overpaid. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would suggest not making manual payments unless requested to by Sky.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome Answer

Re: additional payment on sky bill

Posted by a Superuser, not a Sky employee. Find out more

@Looney+mooney wrote:

I have paid an additional payment on my sky bill, will that come off next month's bill?


If it appears as a credit on your account then it would be used to the next bill that is generated and this happens 14 days before it is due to be paid.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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