Discussion topic: additional cost issue

This message was authored by: Chris+hui · ‎23 Jan 2023

I don't understand why there is an extra fee of £18.55? My monthly fee is £25 per month, what is the £18.55 fee?

This message was authored by: Daniel0210 · ‎23 Jan 2023

This is a customer helps customer forum. You aren’t addressing a Sky Customer Service agent here. We obviously can't view your bill. Click on any blue arrow by the £18.55 amount and see what it says.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Mark39 · ‎23 Jan 2023

@Chris+hui wrote:

don't understand why there is an extra fee of £18.55? My monthly fee is £25 per month, what is the £18.55 fee?

Also check the dates you've been billed for. You may have been charged for more than a month.

Discussion topic: additional cost issue

additional cost issue

All Replies

Re: additional cost issue

Re: additional cost issue

Was this discussion not helpful?

Search Sky Community

Start a new discussion