0

Discussion topic: actually i lost my phone and i want to do claim but they need product bill so how can i get my phone

Reply
This message was authored by jainish This message was authored by: jainish

actually i lost my phone and i want to do claim but they need product bill so how can i get my phone

i need my iphone 15 product bill

Reply

All Replies

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: actually i lost my phone and i want to do claim but they need product bill so how can i get my p

Posted by a Superuser, not a Sky employee. Find out more

@jainish - i'd suggest reading this: https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests

 

 



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: actually i lost my phone and i want to do claim but they need product bill so how can i get my p

Posted by a Superuser, not a Sky employee. Find out more

@jainish 

The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in a bill.

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion