Discussion topic: actually i lost my phone and i want to do claim but they need product bill so how can i get my phone

This message was authored by: jainish · ‎10 Mar 2024

i need my iphone 15 product bill

This message was authored by: MarkGoldsmith · ‎10 Mar 2024

@jainish - i'd suggest reading this: https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Daniel0210 · ‎10 Mar 2024

@jainish

The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in a bill.

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: actually i lost my phone and i want to do claim but they need product bill so how can i get my phone

actually i lost my phone and i want to do claim but they need product bill so how can i get my phone

All Replies

Re: actually i lost my phone and i want to do claim but they need product bill so how can i get my p

Re: actually i lost my phone and i want to do claim but they need product bill so how can i get my p

Was this discussion not helpful?

Search Sky Community

Start a new discussion