Discussion topic: accept offer made by retention team
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Message posted on 18 Jul 2025 12:22 PM
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accept offer made by retention team
i want to accept offer made by retention team on the 16/07/2025
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Message posted on 18 Jul 2025 12:24 PM
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Re: accept offer made by retention team
@des05
You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.
You will need to contact Sky to see if that particular offer is still available. It might not be if you didn't accept it at the time.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 18 Jul 2025 12:24 PM - last edited: 18 Jul 2025 12:25 PM
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Re: accept offer made by retention team
@des05 you would have to call sky back about this but the likelihood is the offer has expired if it was made over the phone as it normally has to be accepted on the spot
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