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Discussion topic: Your email address cannot be updated. Please try again later.

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This message was authored by: DOLPHINSWIM

Message posted on ‎01 Jul 2024 12:09 PM

Your email address cannot be updated. Please try again later.

Hi, I have logged in a number of different times with a couple of days apart trying to change the email address on the account and keep getting this error message - 

 

Your email address cannot be updated. Please try again later.

 

 
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎01 Jul 2024 01:21 PM

Re: Your email address cannot be updated. Please try again later.

Posted by a Superuser, not a Sky employee. Find out more

Would you like the messaging team to contact you via here as they might be able to update it for you. If they do make contact you then have 48 hours to respond to their message so do you want them to make contact  ?

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Avatar for Mr+Flibbles+86
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This message was authored by: Mr+Flibbles+86

Message posted on ‎01 Jul 2024 01:21 PM

Re: Your email address cannot be updated. Please try again later.

Hi there @DOLPHINSWIM , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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