26 Mar 2024 01:10 PM
I would like to cancel the order to upgrade my phone so that I could make calls to the Irish Republic, I ordered it yesterday, I would like to cancel this upgrade please, as I can't afford it.
26 Mar 2024 01:22 PM
Posted by a Superuser, not a Sky employee. Find out moreTo cancel an order you'll need to call Sky. You can't do it via the forum.
You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).
You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.
26 Mar 2024 01:54 PM
Posted by a Superuser, not a Sky employee. Find out moreYour 3 other posts asking the same have been removed. You already asked on this one which has the answer.
No problem. Browse or search to find help, or start a new discussion on Community.
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