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Discussion topic: Wrong tarriff

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Avatar for Florroe12
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This message was authored by: Florroe12

Message posted on ‎09 Dec 2025 10:31 AM

Wrong tarriff

I am being billed for broadband tariff although i signed up or social tariff .i reported this a few weeks ago and was advised (on line) it would be looked into.im still in the same position and now cant seem to get through to the right help .can someone direct me to correct help please.

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎09 Dec 2025 10:35 AM

Re: Wrong tarriff

Posted by a Superuser, not a Sky employee. Find out more

@Florroe12 

You'll need to persevere on the general number which is 150 from your Sky Talk landline. There is no special number regarding social tariffs. 


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