@RAMdcfc
Sounds like you made an unnecessary manual payment and therefore made it to the wrong account. You'll need to call Sky to discuss and sort this.
If you have a continuous payment method set up (which you should have), you never need to make a manual payment. Once the original planned payment has been processed a credit should appear on your Sky account for the amount you have overpaid. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would suggest NOT making any manual payments unless requested to by Sky.
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Sky customer since 2001
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