0

Discussion topic: Wrong order placed

Reply
Avatar for Janine42
Level 0 icon
What's this?
This message was authored by: Janine42

Message posted on ‎24 Apr 2026 09:02 PM

Wrong order placed

I just placed an order online and it's the wrong order how do I cancel it 

Report post
Post 1 of 3
137 Views
0 Likes
Reply
Reply

All Replies

Avatar for MightyQuinn
Level 13 icon
What's this?
Superuser
This message was authored by: MightyQuinn

Message posted on ‎24 Apr 2026 09:21 PM - last edited: ‎24 Apr 2026 09:22 PM

Re: Wrong order placed

Posted by a Superuser, not a Sky employee. Find out more

Hi @Janine42   I don't know if it helps - https://www.sky.com/help/articles/track-sky-order Also there must be some information in the confirmation email.

Welcome to the Sky Community Forum

Report post
Post 2 of 3
128 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎24 Apr 2026 09:34 PM

Re: Wrong order placed

Posted by a Superuser, not a Sky employee. Find out more

@Janine42 

The chances are you will have to call Sky to cancel whatever you ordered.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
120 Views
0 Likes
Reply
Reply