05 Jul 2023 03:18 PM
Hello the email is wrong on my account a spelling mistake. I have logged in but it won't let me change my email address it says error I've tried a few different things. I can't verify my account without changing it. Thanks
05 Jul 2023 03:36 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
05 Jul 2023 03:43 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to chat.
07 Jul 2023 03:48 PM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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