Why is my next bill double?

[Gana]

My next bill is double my previous bill. I need an explanation.

[Mark39]

Check the details of your bill, in particular the dates you're being charged for (possibly more than a month). Or have discounts expired?

[Gana]

Hi,

Thanks for reply. It looks like they are charging me for two months in one payment.I was charged €35 on 23rd oct. for 29th oct - 25th november. Next payment is  due on 23rd december and it shows two separate amounts, €31.50 for 26th nov to 22nd decemb and €35.00 23rd decm. to 22nd january and than €35.00 thereafter.  Why didn't they send me a bill for november?

[MarkGoldsmith]

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@Gana wrote:

Hi,

Thanks for reply. It looks like they are charging me for two months in one payment.I was charged €35 on 23rd oct. for 29th oct - 25th november. Next payment is  due on 23rd december and it shows two separate amounts, €31.50 for 26th nov to 22nd decemb and €35.00 23rd decm. to 22nd january and than €35.00 thereafter.  Why didn't they send me a bill for november?

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Because for Sky you always pay a month in advance so the first bill or 2 will always generally be higher as a result.

[Gana]

Ok. Thanks 

This is very strange though.

[MarkGoldsmith]

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@Gana wrote:

Ok. Thanks 

This is very strange though.

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Take a read of this https://www.sky.com/help/articles/understanding-my-bills which explains how the billing works and why the first bill or 2 may be different to what you are expecting